E-boarding Now Live for International Passengers at Hyderabad International Airport

6 November 2020

Technology- an essential that we can’t live without these days, and honestly we don’t want to! It has not only eased out the complex processes but has also ensured effective implementation of crucial rules, especially in the case of aviation sector. Amongst the various aspects of air travel from GMR Airports that have gone through technological advancements, E-boarding facility at Hyderabad Airport is one of the prominent ones.

GMR led Hyderabad International Airport has the credit to be the first and only airport in India to offer truly end-to-end paperless E-boarding to all its domestic passengers across all flights. Building on this laurel, under the true spirit of ‘Aatmanirbhar Bharat’, GMR Hyderabad International Airport has now started rolling out this indigenously developed digital solution to international flights, becoming the first airport in India to do so. This marks a significant milestone in the history of Indian aviation.

Some of the key benefits out of International E-boarding include:

Enhanced passenger experience as its helps in reducing queue waiting time at the airport

As an advance security solution, e-boarding removes redundancies at check points

Helps airlines to optimize their processes and improve their resource utilization

The real time data availability of all passenger check points helps airport to continuously enhance its operational efficiency.

Enhances overall safety and security of airport

As a process, any passenger boarding an international flight using e-boarding service will have to follow the steps below:


  • Book the ticket online
  • Do a web check-in


  • Departures Entrance Gate: Display the digital/printed boarding card at the e-boarding scanner; CISF validates the documents and allows passenger entry
  • Check in Counter: Check in agent scans the boarding card/s; Passenger drops luggage at the counter
  • Immigration: Passenger completes passport verification by officials of Bureau of Immigration
  • Security Screening Zone: Puts hand baggage on Automatic Tray Retrieval System (ATRS), moves for security check. Scans the boarding card on e-boarding scanner and moves on
  • Boarding Gate: At the announcement of boarding, scans the boarding card on e-boarding scanner and moves towards the gates for boarding the aircraft

All international departures passengers are being processed from the Interim International Departures Terminal (IIDT). Special screening and safety measures are in place during the flight’s handling to protect against the COVID-19, which includes thermal screening prior to terminal entry, mandatory social distancing enforced through special queuing arrangements at all passenger processing points.