GMR

Empowering Passengers: GMR's Innovative City-Side Check-In at Hyderabad Airport

11 January 2024


GMR Airports are dedicated to enhancing travel experience and convenience for passengers. In line with this commitment, the development of city side self-check-in facility at the GMR Hyderabad International Airport brings a new kind of freedom and flexibility in the airport journey.

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With this innovative feature now you can check in, drop off your baggage, and obtain your boarding passes even before entering the terminal building. Situated at the car parking level, this cutting-edge technology eases out the departure process with a range of self-service amenities like self-check in kiosks, flight information display systems, and self-baggage drop counters. Staying true to its motto, Passenger is Prime, several exclusive service associates are available to assist passengers towards ensuring a smooth and enjoyable experience.

Passengers wishing to avail this facility may follow the guidelines below:

Step 1: Proceed to the facility near Car Park Area/ Ratnadeep Supermarket in arrivals area at Hyderabad Airport.

Step 2: Print boarding pass and bag tag from Check-In Kiosk.

Step 3: Attach the baggage tag securely to your check-in luggage.

Step 4: Screen baggage before proceeding to the city side check-in facility.

Step 5: Proceed to check-in area, scan your boarding pass through the Scanner.

Step 6: Place the bag on the SBD (Self Bag Drop) weighing conveyor.

Step 7: Your baggage verification process for weight begins.

* If baggage exceeds allowed weight limit. please proceed to your respective airline check-in counters inside terminal building for check-in.

Step 8: Collect the receipt from Self Bag Drop after successful dispatch of the bag to the Baggage Handling System.

Step 9: Proceed to departure entry gates before the specified flight boarding time.

Step 10: Verify identity at departure entry gate with boarding pass and ID proofs for pre- embarkation security check points.

Step 11: Proceed to boarding gate for your flight.

The city-side check-in facility opens six hours before the flight and closes one hour before departure. You can use self- check in kiosks boarding cards in conjunction with your Aadhar ID at the entry gate, offering added convenience and security. The city-side check in services are available for regular- sized baggage only.

GMR Group remains committed to providing a world-class airport experience for its passengers, and this advanced city-side check-in facility represents a significant step in providing a seamless and enjoyable travel experience to travellers.